Location: Saginaw, MI
Binkelman is a total solutions parts distributor that primarily services the mining, glass, automotive, agricultural, energy, and steel industries. Since 1946, Binkelman has proudly represented well respected manufactures of the highest quality products in the industry. We pride ourselves in being the best and most responsive, providing innovative, total solutions for our customers and setting industry standards in service, training and support.
Binkelman is seeking to hire an experienced, dependable, detail-oriented Parts Counter Representative to work in a fast-paced environment.
Primary Duties:
- Acts as the first line of contact for walk-in customers at the branch.
- Provide timely and accurate information to all requests.
- Determine customer requirements and expectations, suggest specific products and solutions, and meet or exceed the customers level of urgency.
- Suggest alternate products based on cost, availability or specifications.
- Partner with the outside sales team to meet and exceed customer’s expectations.
- Contribute ideas and improvements to better the organization.
- Work closely with suppliers to maintain good working relationships.
- Participate in product and business training sessions.
- Answer customer and supplier telephone inquiries.
Skills:
- Prior experience with power transmission products, conveyor belting, and fluid power products preferred.
- Excellent communication, cooperation, and coordination with team members, vendors, internal and external customers.
- Mechanical and mathematical aptitude
- Must have strong note taking ability.
- Ability to work in a fast-paced, changing and challenging atmosphere.
- Outstanding attention to detail; ability to multitask and prioritize work.
- Must have excellent oral and written communication skills.
- Strong working knowledge of Microsoft Office (Excel, Outlook, and Word).
Details:
- Hours: Monday-Friday 8:00AM to 5:00PM
- Medical, Dental, and Vision Insurance
- 401K with Company Match
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Paid Holidays and Vacation
- Company Profit Sharing Program
- Job Type: Full-time Salary: $16.00 – $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Required)
Work Location: One location
ACKNOWLDGEMENT STATEMENT: Each employee in this position should sign the job description and be given a copy. The signed copy should be filed in the employee’s personnel file. I have read and reviewed this position description with my manager. I understand that I am responsible for all aspects of the position.